OVERSEAS SHIPPING

International Shipping Information for Overseas Customers

International Shipping

WorldStone offers international shipping through WorldShopping, a purchasing agent service for customers living outside Japan.

When you access our website from overseas, the WorldShopping cart will automatically appear on the screen. Please add your desired products to the WorldShopping cart and complete your order through their service.

WorldShopping User Guide

Fee

WorldShopping charges a service fee based on the total value of your order.

After your items arrive at the WorldShopping warehouse, international shipping fees and handling charges will be calculated separately.

Payment

Payment for international orders is processed through WorldShopping. Available payment methods may vary depending on your country or region.

For International Customers

• Orders cannot be cancelled after confirmation.
• Orders cannot be changed after confirmation.
• Returns and exchanges are not accepted except for defective items.
• Please check product photos and descriptions carefully before placing your order.

About Natural Stones

Natural stones are unique products created by nature. Colors, patterns, inclusions, transparency, size, and shape may vary from piece to piece.

• Color and transparency may differ slightly from the photos.
• Patterns and inclusions are different for each item.
• Small cracks, chips, or inclusions may be present as natural characteristics.
• Size and shape may have slight variations.

About Inquiries

For inquiries regarding international shipping, payment, customs duties, or delivery status, please contact WorldShopping directly.

WorldShopping Support

About WorldStone

WorldStone is a Japanese specialty store offering natural stone bracelets, crystals, mineral specimens, carved stone items, and carefully selected gemstones from around the world.